Monitor and Improve End-User Digital Experience
The key to shifting your workplace IT from reactive to predictive resides in your data. Enhanced by machine learning and artificial intelligence algorithms, our Digital Experience Management service uncovers workplace insights that understand user needs and behavior. This allows an enhanced employee experience by harnessing resources more efficiently and enabling preventive maintenance measures.
Built on continuous data collection and transformation, and augmented by expert analysis, we are focused on preventing issues and predicting outcomes. Empower your organization with real-time device performance insights for faster root cause analysis and resolution. Improve your ability to deliver personalized user services. Transform your workplace with NTT DATA.
Our services
AI-Based User Analytics
Gain a holistic view of user experience and drive personalization and service delivery improvements.
Performance Analytics
Shift focus from “what happened?” to “what’s happening” with real-time endpoint monitoring.
Predictive Maintenance
Predict downtime and performance issues and proactively trigger problem resolution using machine learning techniques.
A Leader in Digital Workplace Services
For the third consecutive year, the Everest Group named us a Leader in its PEAK Matrix® for Digital Workplace Service Provider 2022 report.