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Increasing competition, evolving client expectations, and complex, aging technology ecosystems are creating a challenging environment for lending leaders.  Successfully driving innovation and producing client and associate experiences for a better future is challenging organizations, teams and budgets.

We bring insights and accelerators to help simplify this journey.  By combining our lending experiences, your bank cultural and operational insights, and our end-to-end capabilities, we can help you achieve your goals more quickly and with less disruption.

Our team of experienced consultants believe in the power of partnership: aligning to your culture, amplifying the impact of your teams and driving outcomes together.  Our commitment to tailored solutions means that each client engagement is specific to what is best for your institution.

We look forward to helping you move forward, make the complex simple and the challenging achievable.

Jim Adams headshot

Lending transformation knows no organizational boundaries; it is not isolated to technology, business or data teams. Whether the initiative is large or small, there are broad opportunities for success and impact. We serve the lending ecosystem end-to-end with a team that loves this industry and these challenges. Our team relishes the legacy-making opportunities offered by these transformations. This passion and experience, combined with the capabilities of our global platform, create immeasurable lift for our clients’ plans.

Jim Adams, VP, Lending Practice Lead NTT DATA

Our services

Target Operating Model Design

Design future state solutions oriented to market-leading customer and associate experiences.

Ecosystem Roadmapping

Build plans to modernize and optimize technology and business interoperability and capability.

Organizational Optimization

Create execution models that align organizational structure and role designs for greater efficiency.

Platform Selection

Identify target technologies that enable digital transformation goals and best-in-class experiences.

Data Modernization

Enable data environment stability, analytics and insights capabilities across processes and tools.

Process Simplification

Streamline activities across functions and teams to enable efficiency and Low-Cost Producer advantages.

Change Management

Maximize investment benefits and minimize business disruption through implementation of large-scale change.