BPO for Healthcare Providers
As a leading partner delivering innovative and effective solutions to our healthcare clients, we focus on timely reimbursement and optimal cash flow. Our automation-first approach uses integrated methodologies and over 4,500 specialists. Our Nucleus automation and Gen AI digital assets support our services, which are easily scalable and can be integrated across different platforms.
Healthcare providers today face challenges that strain resources and impact patient care. These include high deductible plans, lower reimbursements, labor shortage, high collection costs, increased denials, lack of analytics and value-based patient care. To provide the best care to your patients and stay ahead, you need an experienced and innovative partner like NTT DATA.
Our services
Patient Access
We enhance patient engagement through intuitive portals and mobile apps for scheduling appointments, verifying insurance and managing payments. This leads to a streamlined and satisfying patient experience.
Billing & Receivable Management
We facilitate accurate and efficient billing processes that comply with the latest contractual guidelines. We utilize advanced analytics tools to gain deep insights into accounts receivable.
Care Management
We support the transition to value-based care by enhancing care coordination and tracking quality metrics. Our integrated platforms achieve compliance with value-based care standards, focusing on delivering high-quality patient outcomes.
Revenue Cycle Management
We optimize every aspect of your healthcare organization’s revenue cycle, including clinical documentation, coding and billing to ERP workflows.
Everest Group named us a Major Contender in Revenue Cycle Management (RCM) Business Process Services.
– September 2023
“Major Contender” in Revenue Cycle Operations PEAK Matrix Assessment | “Leader” in Healthcare Payer Operations PEAK Matrix Assessment | “Major Contender” in Intelligent Process Automation (IPA) Peak Matrix Assessment 2023
Our key strengths
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Scale
1,200+ bots deployed in revenue cycle value chain, 2,500+ revenue cycle team members, 350+ medical coders & 150+ certified coders, 5 global delivery centers
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Experience
20+ year in end-to-end revenue cycle management, 40+ medical specialties
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Credentials
$3+ B AR collections, 2.4M denied claims recovered, $20+ medical charts coded annually
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AI/ML
Digital Revenue Cycle Management (DRCM), autonomous coding, conversational AI
Unlock Revenue Potential and Drive Cash Flow
Increased efficiencies, streamlined workflow and enhanced business processes are key to unlocking the potential in your revenue cycle and increasing cash flow.
Maximize revenue through automation and actionable insights
Learn how ALN Medical Management streamlined their revenue cycle management and improved claims processing workflows.