Our services
Analytics Platform
Increases transparency into health plan utilization and performance, identifies health cost drivers, calculates wellness program ROI and forecasts future costs.
Broker Connect Platform
Streamline broker processes and help clients manage enrollment and ongoing administration for their employees. Support individual and group business.
Customer Friction Factor Service
Identify and re-evaluate the interactions that negatively impact your customers ‘experience with our expert assessment consultants.
Customer Experience Consulting
Create an improved, end-to-end experience for your customers with transparency into customer activities, pain points, emotions and needs.
Employer Engagement
Provide employee management and benefit administration with analytics for insight into benefit plan performance and employee engagement.
Group Enrollment Marketplace
Empower brokers, employers and employees by streamlining group quoting, enrollment and ongoing administration for all group sizes.
Individual Enrollment Marketplace
Provide a data-driven, engaging shopping and enrollment experience for individuals. This multi-channel platform supports multiple products and integration into public marketplaces.
Member Engagement Platform
Personalize content delivery and transactions for consumers and health plan members. This omni-channel platform encourages members to use benefits wisely.
Payment Platform
Simplify the payment process for employers and individuals, and offer an integrated online solution for customer-friendly billing.
Transactions
Our HIPAA eligibility and claim transaction system tool processes 270 eligibility files and 276 claim status requests over a secure connection.